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Telephonic Interview Questions

Many employers use the telephone interview as a screening tool. Not only does a telephone interview save time and money, it can also add personality to a resume. A telephone interview can be tricky however and is worthy of special attention. Follow these ten steps to enhance your chances of success.


Resume copy
Environment
Smile during interview
Voice quality
Do your research
Body language
Disable extra phone features
Say thank you!


Resume copy

This will help you easily refer to your specific skills and direct your interviewers to certain information.
Before you start your interview, be sure to have a pen and paper, calendar, your resume and cover letter, references, company research and a list of questions you want to ask the interviewer.

Environment

Always arrange to be in a quiet, well-lit room, free from distractions. Sit in a chair with relevant materials easily in front of you. Give your sole, focused attention to your interviewer, and whenever possible make sure you are on a landline rather than shaky cell connection. It’s important to make the call in an environment with minimal noise and where you can speak at a reasonable volume. The more controlled the space you’re calling from, the less room for distractions and other unanticipated events.

Smile during interview

Place a mirror by the phone, and make a point of looking into it and smiling while you are talking on the phone. Start now, so you can become comfortable with it.Holding yourself upright makes your voice carry, and smiling comes through in your tone.Smiling when you speak brings energy and excitement to your voice. When speaking on the phone, your voice actually loses about half of its energy during transmission. Make sure your enthusiasm gets across by overcompensating. Since no one can see you, pretend you’re on a soap opera and overact.

Voice quality

As moms around the world will forever remind you–annunciate! No mumbling is allowed around these parts. Speak clearly so your quizmaster can hear you properly, and keep water handy in case your mouth gets dry.

Do your research

You should know as much as possible about the company you are interviewing for, as well as the person who will be conducting your phone interview.Take time to familiarize yourself with the company–check out their website, take a look at their blog, and get a general sense for what they’re all about.

Body language

Everyone has different phone habits. Some people pace (guilty!) and others sit still as a statue. Find middle ground and pay attention to your interview body language. Hold your body in an upright position and don’t be afraid to use your hands to be expressive. If you are the type of person who is on the move when on the phone, give yourself an enclosed area that is large enough so you avoid wandering from room to room.

Disable extra phone features

Whether it’s call waiting or an answering machine for an additional phone line, turn off all your phone accessories. These noises can be a distraction and embarrassment, sabotaging your chances of moving the interview process forward. Most phone companies let you disable and re-activate these features on a self-service basis.

Say thank you!

Once you’ve confirmed next steps, thank the interviewers for their time and consideration, both verbally and then in writing.Sure, it was a telephone interview but that is no reason for not taking the time to exercise simple but powerful courtesies. Write a thank you letter and mail it, unless your main communication has been through email with the interviewer. Don’t just say thank you but make a point of reiterating strengths and value for the position.